HONG KONG, July 12, 2018 /PRNewswire/ — On 12 July, China’s leading one-stop healthcare ecosystem platform, Ping An Healthcare and Technology Company Limited ("Ping An Good Doctor", the "Company", stock code: 1833.HK), announced the latest development of the Company’s corporate healthcare management business. The corporate-managed medical insurance plan has entered into contracts with nearly 200 large corporations, including Vanke, Greentown, Bank of China, China Telecom, China National Nuclear Power, Evergrande Group and provided services to nearly 1.5 million employees, covering 27 provinces, autonomous regions and municipalities.
The corporate-managed medical insurance plan was launched on 24 May this year. It is comprised of three staple products: "employee medical examination", "online clinic" and "group health 360". Through the three products, Ping An Good Doctor is able to provide the employees of corporate users with 24/7 comprehensive healthcare management services and build a medical insurance service scheme that falls into each procedure of the process, to achieve coverage from corporate employee healthcare management, sub-health management, disease consultation management, to health insurance products.
Mr. WANG Tao, Chairman of the Board and Chief Executive Officer of Ping An Good Doctor, said, "Ping An Good Doctor is a technology and internet company, but the Company is also a platform company with an ecosystem vision. Our mission is to promote healthy living empowered by technology. The corporate-managed medical insurance plan launched by Ping An Good Doctor takes care of our corporate employees’ health from four perspectives: ‘hospitals’, ‘treatment’, ‘recoveries’, ‘improvements’. The plan not only increases the sense of belonging and satisfaction for employees, but helps corporations improve absences due to sickness in order to improve employee’s work efficiency."
Providing one-stop medical health management services to corporate employees
More than a month ago, Mr. Song working in Hangzhou, needed hospital treatment for his thigh ligament injury. Since his company Greentown Group joined the well-managed medical insurance plan of Ping An Good Doctor, Ping An Good Doctor quickly accepted his needs and provided him with accurate medical guidance services. To treat his injuries, Ping An Good Doctor arranged for Mr. Song to enter the green passage of the Second Affiliated Hospital Zhejiang University School of Medicine, which is a well-known First-Class Hospital at Grade III in Hangzhou. The Company helped him gain a precise diagnosis and treatment in a timely manner with the services of reputed doctors in relevant departments.
The one-stop medical healthcare management service with coverage of online medical treatment, triage and referral, hospitalization, etc, is one of the characteristics of Ping An Good Doctor’s Enterprise Management Medical Insurance Plan. The "Online Clinic", which is supported by a full-time medical team of Ping An Good Doctor and the "AI Doctor", can provide 24/7 medical consultation services, to quickly judge employees’ medical needs. If online medical treatment shows that there is no need for the person to go to the hospital, the employee can purchase medicine directly through Ping An Good Doctor, and get a one-hour fast delivery service from offline cooperative pharmacies. The whole consultation process is convenient and quick, which greatly enhances the medical experience.
Ping An Good Doctor is building a hospital network with over 3,100 hospitals (including more than 1,000 First-Class Hospitals at Grade III) in 30 provinces, autonomous regions and municipalities in China. At the same time, Ping An Good Doctor has already launched a one-hour drug delivery service in more than 80 cities in China.
The high-quality one-stop medical healthcare management service and good user experience have boosted the popularity for Ping An Good Doctor’s enterprise-managed medical insurance plan among enterprise users in just over a month. Currently, it has served nearly 200 large-scale enterprises covering nearly 1.5 million employees, and gained a satisfaction rate of over 96%.
Aiming at the Corporate Healthcare Market Worth Trillions of RMB
According to the Outline of the Plan for Healthy China 2030, the total size of the healthcare servicing industry will reach RMB8 trillion in 2020, and RMB16 trillion in 2030. Based on these figures, it is expected that the market size of healthcare management of Chinese enterprises will reach RMB2.4 trillion in 2020, and reach RMB4.8 trillion in 2030.
In fact, many problems in the domestic corporate healthcare management market still need to be solved. The out-patient departments of domestic hospitals have low efficiencies and are frequently criticized for the fact that patients have to line up for three hours to see a doctor for just three minutes. As a result, corporate employees are facing the problem of low efficiency when they visit doctors. At the same time, domestic medical institutions lack the function of healthcare management and thus cannot provide relevant services for the employees who are in the sub-healthy condition, which will affect their work efficiency. Enterprises in China are paying more and more attention to employees’ healthcare management and services, yet the resources and investments are insufficient in this area. Enterprises and employees are both exploring the most sensible solution for their own good.
The huge demands and the long-standing difficulties of the healthcare market give Ping An Good Doctor, a company with an established one-stop healthcare ecosystem, great opportunities in this emerging market. By launching the corporate-managed medical insurance plan, Ping An Good Doctor is able to enter the market quickly and establish partnerships with numerous large reputable companies.
Unlike companies in the market that only provide one kind of service, Ping An Good Doctor’s corporate-managed medical insurance plan covers a full range of services for employees, such as medical examinations, daily health management, inquiries, medical services and medicine purchases. The plan has created a one-stop medical health management service and has become one of the most popular employee benefit programs for corporate HR.
Ms. Bai Xue, Chief Operating Officer of Ping An Good Doctor, said: "We not only care for the corporate employees’ health, but also focus on spreading the idea of a healthy life to each employee and every company. We hope to raise their awareness of managing their own health and adopting a healthy lifestyle."
About Ping An Healthcare and Technology Company Limited
Ping An Healthcare and Technology Company Limited (the "Company") is a pioneer in the PRC Internet healthcare market and operate the largest Internet healthcare platform in terms of average MAUs and daily average online consultations in 2016.
Through the company’s mobile platform launched in April 2015, the company offers online medical and wellness services, such as family doctor services, consumer healthcare services, health mall as well as health management and wellness interaction. As of December 31, 2017, there were 192.8 million registered users, who benefit from access to quality healthcare services at their fingertips. In 2015, 2016 and 2017, average MAUs, calculated as the average of MAUs for each calendar month, reached 5.6 million, 21.8 million and 32.9 million across its platform, respectively.
The mission of the company is to build the largest healthcare ecosystem in the world and promote healthy living empowered by technology. Ping An Healthcare and Technology Company Limited’s family doctor services, mobile platform and service provider network make it a vital online portal and a vibrant healthcare ecosystem. Taken together, the breadth and depth of company’s user base and user engagement, technological capabilities and network of service providers form a substantial entry barrier for competitors.